Returns & Exchanges
At Thailand Betta Fish, we want you to be completely satisfied with your aquatic-inspired fashion. If your purchase doesn't fit perfectly or meet your expectations, we offer a hassle-free 30-day return policy for all unworn apparel.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Items
Place the unwashed, unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
